Frequently Asked Questions

Check most frequently asked questions here, if you still need help then please contact us at merakiandstar@gmail.com.

For hygienic reasons, we do not accept the return or exchange of jewelry or accessories. 

All marked down sale items, jewelry and accessories, are final sale.  All orders purchased exceeding the 30 day exchange period are not eligible for return. 

Yes! All refunds have an option to receive a credit back to the original form of payment. A processing fee of $7.00 will be deducted from your refund for the return shipping label.

Yes, if it hasn't shipped yet. Please email us and we will adjust your order.